Government employee burnout levels remain high but falling, new research from Eagle Hill Consulting finds

Most government workers are comfortable talking about burnout, say a four-day work week and increased flexibility would alleviate burnout

ARLINGTON, Va., September 15, 2022 /PRNewswire/ — More than half (56%) of government workers say they are burnt out from their jobs, a significantly higher percentage than their private sector counterparts (47%), according to a new study by Eagle Hill Consulting. While this high level of workforce burnout is concerning, it has decreased since the start of the year (65%). Levels of burnout are higher among women (60%), millennials (60%) and low-income public servants (59%).

When it comes to the cause of burnout, government employees say it’s their workload (49%); a lack of communication, feedback and support (43%); staff shortages (42%); juggling personal and professional life (40%); and time constraints (34%). More than two-thirds of public servants (67%) say a four-day work week and increased flexibility would alleviate their stress.

These results are contained in an Eagle Hill Consulting workforce survey conducted by Ipsos from August 11 -16, 2022. Eagle Hill Consulting’s 2022 Workforce Burnout Survey included 1,003 respondents from a random sample of employees across the United States, including 739 federal employees, state and local. Respondents were asked about burnout and vacations.

“It is encouraging to see that burnout among public servants is decreasing, but the high levels of burnout are still quite concerning,” said Melissa Jezior, President and CEO of Eagle Hill Consulting. “Given the immense demand for government services, it is prudent for public sector employers to constantly assess the state of their workforce. Public employers need workers capable of fulfilling the mission of government. agency, and they need employees who will stay on the job. When government employees are burnt out and stressed, or feel like they can’t perform at their best, they can start looking a job elsewhere.

“Public employees point to practical steps employers can take to reduce burnout – from increased schedule flexibility to better health and wellness benefits. The good news from our research is that most government employees feel comfortable talking to their employer about their level of burnout, so engaging in those conversations is a good place to start,” Jezior said.

The main results of the survey are as follows:

  • When asked how staffing shortages impacted their workload, 82% of workers said it covered the workload of vacancies, 45% said it helped others learn their work, 35% said it trained new hires and 23% said it recruited and interviewed new hires.
  • Most employees (63%) who suffer from burnout feel comfortable telling their manager or employer that they feel burnt out.
  • The main causes of burnout are workload (49%), lack of communication and support (43%), staff shortages (42%), juggling between personal and professional life (40%) and time constraints (34%).
  • When asked how to reduce burnout, 67% said a four-day work week and increased flexibility would help. Other solutions included decreasing workloads (63%), working from home (63%), improving health and welfare benefits (57%), reducing administrative burdens (52% ), providing more on-site amenities (52%), and providing workers with the ability to relocate or work from multiple locations (42%).
  • The research also signals that the big quit is likely to persist, as more than a third of the government workforce (39%) plans to quit their jobs in the next 12 months. Expected exit rates are even higher for millennials (46%) and low-income workers (47%).

Eagle Hill Consulting LLC is a woman-owned company that provides unconventional management consulting services in the areas of strategy and performance, talent and change. The company’s expertise in providing innovative solutions to unique challenges spans the private, public and not-for-profit sectors. A leading authority on employee sentiment, Eagle Hill is headquartered in the washington d.c. metropolitan area, with employees across the United States and offices in Boston and Seattle. More information is available at

SOURCEEagle Hill Consulting

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