Leading educational organizations choose Qualtrics to improve student retention and learning outcomes

PROVO, Utah and SEATTLE–(BUSINESS WIRE)–Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced that a diverse group of educational organizations, including the City of New York and Washington State University, selected its experience management solutions in Q2 2022 to create exceptional experiences across the educational journey.

“Expectations from students, faculty and staff are rising as institutions compete to attract and retain students and talent,” said Lee Perlis, vice president of higher education strategy and solutions at Qualtrics. . “A growing number of schools are recognizing the value of experience management and the urgent need to detect and respond to changing expectations in this time of uncertainty.

K-12 schools and universities are looking for better strategies to understand enrollment numbers. Qualtrics XM™ solutions help institutions make data-driven decisions by providing a holistic view of student and staff experiences with real-time insights that inform the way forward. With Qualtrics, educational institutions are able to listen with empathy, understand key patterns and preferences, and act on information that takes into account diverse and complex individual needs. The result is more rewarding student and employee experiences and better recruitment and retention outcomes.

The following organizations chose Qualtrics in Q2 to better understand and improve student experiences.

As part of a strategic plan to create a better student environment on campus, Washington State University is committed to improving the entire student life cycle, from application to alumni engagement. Due to the ongoing mental and physical challenges students are facing due to the pandemic, the school is placing particular emphasis on improving its student health services, making it easier to find information on what is available. , making appointments and accessing the right kind of help. By renewing and expanding its existing Qualtrics program, Washington State University aims to meet students where they are and act on critical feedback to improve well-being.

Qualtrics has grown with The New York City Department of Education (NYCDOE) in the second quarter, as the NYCDOE continues to invest in using experience data and insights to drive action within the Student Enrollment Office. NYCDOE chose DesignXM and CX Foundational to provide a better enrollment experience by starting with post-application surveys and gathering feedback on enrollment processes.

San Antonio Independent School District, one of the largest school districts in Texas, renewed and expanded its relationship with Qualtrics in the second quarter and will use Qualtrics solutions to make its schools safer and more student-friendly. In addition to supporting a comprehensive COVID response, including facilitating participation in vaccination and testing opportunities, Qualtrics will help San Antonio schools provide better social and emotional support for students through an evaluation of its guidance services. and advice, as well as to monitor and improve the campus. security measures.

The University of Minnesota continued its institution-wide experience management goals in Q2 by renewing its Qualtrics Core XM and EX solutions and adding CX solutions for student experience management. The school strives to better understand the sense of belonging by listening to students, acquiring new knowledge and adopting timely and effective interventions. By holistically enhancing belonging and inclusion, beginning with freshmen and reaching beyond, the University of Minnesota aims to increase overall student satisfaction and success.

2U inc., a leading online education platform, uses Qualtrics to collect real-time feedback from students and faculty throughout the online learning journey, from application to graduation. In the past quarter, 2U renewed and expanded its relationship with Qualtrics to deploy CX solutions that integrate with its learning management system to provide proactive insights into student engagement and inform professors on improving the student experience.

About Qualtrics XM for Education

With over 20 years of experience in education, Qualtrics now serves more than 1,000 K-12 and higher education institutions globally, including 99 of the top 100 business schools and more. half of America’s Top 50 school districts, helping them understand and improve the experiences they provide. Qualtrics solutions are purpose-built to help education leaders understand experiences across departments, take the right steps to attract and retain students and staff, and increase engagement and success. Qualtrics’ XM for Education solutions uncover unique insights into student journeys and enable school leaders to close experience gaps, resulting in increased enrollment, retention, and graduation.

About Qualtrics

Qualtrics, the leader and creator of the experience management category, is changing the way organizations manage and improve the four core experiences of business: customer, employee, product, and brand. More than 16,750 organizations around the world use Qualtrics to listen, understand and act on experiential data (X-data™) – the beliefs, emotions and intentions that tell you why things happen and what happens. have to do about it. The Qualtrics XM Platform™ is an action system that helps companies attract customers who stay longer and buy more, engage employees who create a positive culture, develop breakthrough products people love, and create brand that excites them. To learn more, visit qualtrics.com.

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